Services

BEYOND THE TECHNOLOGY
Enhance the design, maintenance and security of your wireless networks - with a reliable and accessible partner at your side we support you throughout the lifecycle of your solutions.

Your Partner for Wireless Communication Networks

As our world develops, we need more robust and reliable data communications. State-of-the-art products are not everything. Having a reliable and accessible partner with the right expertise, throughout the entire supply chain, is essential. Regardless of project size and complexity, Westermo Eltec is the long-term partner for you.

Lifecycle Services for Wireless Communication Networks

Many organisations lack the necessary in-house expertise to implement and maintain wireless communication networks. Westermo Eltec has a wealth of experience, to provide essential advice on implementation, operation and maintenance. Service agreements allow you to leverage our expertise, enabling you to reduce the complexity of network design and ensure continued high levels of availability and performance over the lifecycle of you solution.

The service agreements include comprehensive technical support, with prioritised fast response units available to diagnose issues and help minimise downtimes. To combat cyber threats, Westermo Eltec will identify network vulnerabilities and provide correctional actions. Continuous cybersecurity advisories are provided and a security incident response team is available to give immediate support, if required. Online and in-person certified training courses are designed to increase the efficiency of commissioning, maintenance and troubleshooting, and ultimately to enhance the wireless network performance and reliability.

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Expertise

Our expertise is wireless networks and applications. The complete solution, from selection to deployment. With us, you can access our expertise anywhere.

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Solutions

Choosing our cutting-edge solutions means benefiting from industry-leading quality, industrial cyber security and extensive application know-how and support.

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Local Presence

With 14 sales offices within the Westermo group and more than 50 partners worldwide, we know your local challenges. Local presence means we are available.

The Services We Offer

We offer a range of services to meet the diverse needs of our customers. Whether you need technical support, training, or a service agreement, we have the expertise to assist you. Our team of experienced professionals is dedicated to providing top-notch services and ensuring that your business runs smoothly.

Technical support offerings

Technical Support

Maximising uptime requires resolving issues quickly and efficiently. Our experts are availabe to assist and work closely with you to troubleshoot problems.

Service agreements

Service Agreements

We offer dedicated support, commited response times, and a customized service portal. When you partner with us, you'll get reliable and efficient support.

Westermo Academy

Technical Training

The Westermo Academy training programs ensure you have the skills and knowledge you need. If you team needs training or upskilling, we have the expertise.

Interested in our services?

Contact us to learn more about our service offerings and service agreements!

E-Mail
+49 6131 918 100